Banking Services Manager

Overview

What is Banking Services Manager - MMBL?

A Banking Services Manager oversees branch operations, ensuring adherence to bank policies and regulatory requirements. They lead and supervise branch staff, maintain a customer-focused environment, and handle customer complaints. They manage financial and non-financial transactions, maintain security and confidentiality, and coordinate with internal departments. Additionally, they manage HR and administrative matters for branch staff, ensuring smooth banking operations and customer satisfaction.

Responsibilities

• Lead and uplift the branch operations team and act as a true supervisor of branch affairs.
• Work in close liaison with Branch Manager to achieve optimum results.
• To supervise & administer the operations of branch in a manner that bank's policies procedure and SBP prudential Regulations are fully adhered.
• To create a working environment where customer g...