Barista

Role Purpose:

A Barista warmly welcomes customers into their establishment. They create and serve hot or cold beverages, often tailored to the customer's preferences. They are responsible for taking customer orders and payments. They also clean and sanitize their work areas, seating areas and equipment/tools.

Key Task and Responsibilities:

Customer Experience: Understanding the customer journey and ensures customer experience is up to Service standards.

Sequence of Service: Understand and adhere to the defined sequence of services as per restaurant standards.

Table Maintenance: Table clearance, replenishing, being available for customer requests.

Cash and Billing: Delivering bill when requested, Correct cash/credit card handling procedure.

Use of POS for order taking: Ability to navigate the POS system for correct order taking.

Mise-en-Place Preparation: Preparing t...