Job Description
Join ClaimsPro LP as a Bilingual Claims Representative, working remotely across Canada. Your main focus will be to assist clients with insurance claims in both English and French.
In this full-time position, you will document loss details, determine if higher-level adjuster attention is necessary, and manage communication with vendors. The ability to provide immediate and detailed customer support is crucial to ensure satisfaction and efficiency. Strong organizational skills and customer service experience are essential.
Key Responsibilities:
• Review and finalize call reports accurately
• Offer high-level personalized customer service
• Coordinate dispatch of adjusters when needed
• Provide accurate responses to branch inquiries
• Document service lapses and recommend solutions
Requirements:
• Required post-secondary education
• Minimum 1 year of customer service experience
• Insurance industry knowledge preferred
• Effective communication in Englis...
In this full-time position, you will document loss details, determine if higher-level adjuster attention is necessary, and manage communication with vendors. The ability to provide immediate and detailed customer support is crucial to ensure satisfaction and efficiency. Strong organizational skills and customer service experience are essential.
Key Responsibilities:
• Review and finalize call reports accurately
• Offer high-level personalized customer service
• Coordinate dispatch of adjusters when needed
• Provide accurate responses to branch inquiries
• Document service lapses and recommend solutions
Requirements:
• Required post-secondary education
• Minimum 1 year of customer service experience
• Insurance industry knowledge preferred
• Effective communication in Englis...
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