Bilingual Customer Service Representative

Looking for a challenging role that combines customer service with legal support?
At HRPV, we provide exceptional service to law firms in the USA from our Guadalajara office.
We're seeking bilingual individuals with high English proficiency to join our team.
**Key Responsibilities**:
- Manage client calls, inquiries, and follow-ups.
- Assist in drafting and organizing legal documents.
- Maintain accurate client communication regarding case progress.
- Schedule appointments for U.S. attorneys.
- Foster a positive work environment.
**Qualifications**:
- Fully bilingual in English and Spanish (C1 level).
- Reside in Guadalajara or nearby.
- High School Diploma or incomplete higher education.
- At least 6 months of customer service experience.
- Proficient in Microsoft Office.
**Compensation and Benefits**:
- Salary: $13,000 to $16,000 MXN per month (after taxes).
- Full legal benefits: IMSS, paid vacation, and Christma...