Job Description
Description
We are looking for a Bilingual (Spanish) Customer Service Representative to support a fast-paced hospitality team in San Diego, California. This Contract to permanent opportunity is ideal for someone who enjoys helping customers, managing high call volumes, and ensuring accurate order processing. The person in this role will serve as a key point of contact for inbound inquiries while also assisting with outbound follow-up to deliver a positive customer experience.
Responsibilities:
• Respond to incoming customer calls promptly and provide clear, attentive assistance for questions, requests, and service needs.
• Place outbound calls as needed to confirm details, follow up on inquiries, and support resolution of customer concerns.
• Enter customer orders and updates into company systems with a high level of accuracy and attention to detail.
• Handle a steady volume of call center activity while maintaining a courteous, so...
We are looking for a Bilingual (Spanish) Customer Service Representative to support a fast-paced hospitality team in San Diego, California. This Contract to permanent opportunity is ideal for someone who enjoys helping customers, managing high call volumes, and ensuring accurate order processing. The person in this role will serve as a key point of contact for inbound inquiries while also assisting with outbound follow-up to deliver a positive customer experience.
Responsibilities:
• Respond to incoming customer calls promptly and provide clear, attentive assistance for questions, requests, and service needs.
• Place outbound calls as needed to confirm details, follow up on inquiries, and support resolution of customer concerns.
• Enter customer orders and updates into company systems with a high level of accuracy and attention to detail.
• Handle a steady volume of call center activity while maintaining a courteous, so...
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