Bilingual Customer Service Representative (Woodfield)

Overview

McCabe Promotional Advertising is one of Canada’s largest branded merchandise agencies with offices in London and Ottawa. We source, design, and deliver merchandise ideas for a range of brands to drive awareness, engagement, and loyalty. We are B Corp Certified since 2019 and value passion, collaboration, and meaningful connections through branded merchandise.

We are looking for a new team member to join us as our next Bilingual Customer Service Representative. Experience in customer service and order coordination is helpful, but the strongest fit is a passion for making great things happen and delivering excellent service and client satisfaction.

What You’ll Do

• Deliver Stakeholder Excellence: Provide high-level collaboration, accountability, and responsive service to internal team members and external partners to ensure seamless operations.
• Master the Order Lifecycle: Receive, enter, and process branded merchandise orders us...