Job Description
Elevate customer satisfaction as a Bilingual Customer Service Specialist with Mabe in Moncton. You'll handle inquiries in both French and English, focusing on warranty and service bookings.
As a member of the Moncton Customer Service Centre, you will efficiently address customer inquiries and manage transactions in real time. The ideal candidate has a background in customer service and thrives in a team-oriented environment. Your technical skills and commitment to excellence will support both customer interaction and internal processes.
Key Responsibilities:
• Manage inbound customer inquiries in French and English
• Handle warranty questions and service call bookings
• Use multiple software applications for real-time transactions
• Follow up on commitments and escalate unresolved issues
• Collaborate effectively in a team environment
Requirements:
• Fluently bilingual in French and English
• College degree or equivalent experience required
• Minimum tw...
As a member of the Moncton Customer Service Centre, you will efficiently address customer inquiries and manage transactions in real time. The ideal candidate has a background in customer service and thrives in a team-oriented environment. Your technical skills and commitment to excellence will support both customer interaction and internal processes.
Key Responsibilities:
• Manage inbound customer inquiries in French and English
• Handle warranty questions and service call bookings
• Use multiple software applications for real-time transactions
• Follow up on commitments and escalate unresolved issues
• Collaborate effectively in a team environment
Requirements:
• Fluently bilingual in French and English
• College degree or equivalent experience required
• Minimum tw...
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