Full time Posted March 17, 2026
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Job Description

Job Role and ProfileBilingual OperationsSupervisor

Advertised as: Bilingual Digital Business SupportSupervisor

Location: Onsite TPCA Waterloo

Reports to:Assistant Operations Manager / Operations Manager

Contract:Regular, Full-time

Education:High School Diploma

Travel Requirements:No

For existing vacancy: Yes

About Us

TP is a worldwide leader in client experience management and contact center business process outsourcing. With more than 500,000 employees, the development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely. We also provide services in 300 languages and dialects.

Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work; Best Employer certification earned in 64 countri...

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