Job Description

Bilingual Service and Implementation Coordinator (Mental Health)  
Hours:  Monday–Friday (Rotating shifts between 10:00am, 11:00am and 12:00pm start EST; occasional Saturdays - 1 per month) 
Job Summary The Service and Implementation Coordinator supports a virtual mental health program by assisting clinicians and partner agencies, supporting service delivery, and helping ensure smooth program operations across Ontario. 
Remote position – Work from home 
100% company-paid Benefits plan (after 3 months) 
Supportive team environment 
Key Responsibilities Support clinicians on the platform, ensuring adherence to program policies, workflows, and service standards 
Provide ongoing clinician support, including onboarding, training coordination, and responding to inquiries 
Support relationships and communication with partner agencies, including coordination of recurring meetings 
        

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