Home / Jobs / Bilingual Service Desk Analyst

Bilingual Service Desk Analyst

📍 US Tech Solutions • Ottawa, Ontario, Canada • Posted June 19, 2026

Contract Posted June 19, 2026
Apply Now

Job Description


Duration: Month Contract
 

Job Description:

  • Prepare and deploy Windows laptops using Microsoft Managed Desktop (MMD) standards, including Autopilot enrollment and configuration profiles.
  • Unbox, assemble, and set up laptops, docks, and peripherals at user workstations or staging areas.
  • Safely back up and transfer user data, profiles, and settings from legacy devices to new laptops using approved tools and processes.
  • Record and update asset information in inventory systems, including device assignment, status, and lifecycle tracking.
  • Provide onsite or remote support during deployment, including user orientation, login assistance, and basic troubleshooting.
  • Retire legacy devices by performing secure data wipes, updating asset records, and preparing hardware for disposal or redeployment.
  • Verify devices meet security, patching, and compliance requirements (, encryption, policies, updates) befor...

    • Apply for This Position

    Ready to take the next step? Click the button below to submit your application.

    Submit Application