Full time Posted May 30, 2026
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Job Description

Responsibilities:

  • Perform all tasks related to processing special handling invoices for large, complex commercial 
    customers
  • Maintain third-party billing portals 
  • Communication with cross-functional internal teams related to customer account status will be 
    required
  • Communication with various large commercial customers regarding account status 
  • Maintain strong customer relationships through effective communication
  • Perform and maintain account billing reconciliations for customers 
  • Investigate and resolve any irregularities or inquiries timely and accurately
  • Provide documentation to customers or cross-functional teams requesting invoices, statements, etc.
  • Maintain sensitive customer financial information and organized financial records, electronically
  • Recommend improvements for invoicing processes
  • Research and resolve second and third-level customer inquiries
  • Develop key rela...
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