Business Analyst

Join our innovative Operations team today!

We are seeking a professional and detail‑oriented Business Analyst to manage operations and provide essential customer support. This role focuses on maintaining the firm’s digital infrastructure while ensuring smooth communication across the organization. You will be responsible for troubleshooting basic technical issues, coordinating internal workflows, and providing a high level of administrative support to various departments. The ideal candidate is a proactive individual who enjoys solving problems and maintaining organizational efficiency.

Key Responsibilities

• Operations & Support: Serve as the primary point of contact for basic IT troubleshooting and Customer Support.
• System Administration: Manage and optimize internal communication and productivity tools, specifically Gsuite (Google Workspace) and Slack.
• Communication & Support: Manage incoming professional inquiries, ensuring ti...