Job Description
MatchBox Consulting Group is currently seeking a Salesforce Data Cloud Business Analyst for a 6‑month contract role with a client of ours located in Vancouver.
Responsibilities
- Gather and analyze business requirements using effective business analysis techniques, with a focus on Salesforce Data Cloud and personalization initiatives
- Partner with Marketing, CRM, and Technology stakeholders to identify opportunities for process optimization, customer insights, and data‑driven decision making
- Create clear visual representations including process maps, customer journey flows, data models, and reporting frameworks to communicate complex concepts to both technical and non‑technical audiences
- Translate business requirements into detailed user stories, functional specifications, acceptance criteria, and data requirements
- Support Salesforce Data Cloud initiatives including customer data unification, segmentatio...
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