Job Description
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Our Client provides intelligent mail automation solutions that allow businesses to digitally manage physical mail through instant scanning, automated routing, and seamless integrations. Their platform helps organizations streamline operations, improve visibility, and ensure timely handling of critical communications.
Our Client is looking for an experienced Customer Success Manager to build strong, long-term relationships with customers and ensure they achieve maximum value from the platform. This role focuses on onboarding, retention, adoption, and ongoing customer satisfaction within a B2B SaaS environment. The ideal candidate is customer‑centric, proactive, and experienced in managing accounts throughout the customer lifecycle.
Responsibilities of the Role- Manage a portfolio of B2B customers and act as their primary point of contact.
- Lead customer onboarding and ensure smooth adoption...
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