Business Process Analyst (Value Stream & Process Mapping Specialist)

Business Process Analyst (Value Stream & Process Mapping Specialist)

Contract – Till end of the year

Reading/Home

We’re looking for a Business Process Analyst / Value Stream Specialist to join MBNL’s Operational Excellence team within Legal, Governance & Operational Excellence.

This role supports MBNL’s transformation into a best-in-class Infrastructure Manager by defining, mapping, and improving end-to-end business processes across the organisation.

Why this role matters

Clear, standardised processes are essential to delivering safe, efficient, and high-quality services across MBNL’s mobile infrastructure. You’ll help identify inefficiencies, improve flow, and embed consistent ways of working across BT EE and Three through strong process mapping and value stream analysis.

Responsibilities for the Business Process Analyst (Value Stream & Process Mapping Specialist) i...