Business Process Lead, Rider Excellence

Business Process Lead, Rider Excellence
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Full-time
Your Work-Life Opportunity
Join our team and become an integral part of Glovo's Global Logistics! We provide a dynamic and challenging environment filled with numerous opportunities for growth and development.
At Glovo, we are currently refining the staffing architecture for our global fleet of riders. As a key strategic and analytical lead in this initiative, you will drive this evolution by designing, coordinating, and implementing innovative tools and processes. You will scale new staffing frameworks that impact rider satisfaction, our primary operational investment, and the company's most significant cost center, ensuring our logistics network remains fair and efficient across all regions. In this role, you will act as the lead Point of Contact (PoC) for the Forecasting teams across all three regions, of...