Position Responsibilities:
Process and analyze transactions in alignment with the Service Level Agreements set with the Business Unit.Attain mastery of Business Unit policies governing the transactions handled.Report all system issues that may affect operational performance.Perform other duties and functions assigned by Operations Management.Required Qualifications:
Open to fresh graduates with a Bachelor’s degree Undergraduates may also apply, provided they have at least 2 years of BPO, back‑office, or administrative experience Candidates with experience in back-office operations or administrative roles are highly desirable. This includes familiarity with office management tasks, data entry, document handling, and providing general support to ensure efficient office operations. Amenable for either day shift or night shiftPreferred Qualifications:
Proficiency in Microso...