Business Process Senior Associate

We’re looking for aBusiness Process Senior Associate to join our Insurance Operations team at MBPS. In this role, you are expected to complete requests / transactions productively and accurately to meet Service Levels set by the management with the business unit.

Position Responsibilities

• Review and validate New issue requests, communicate inquiries and additional information to CSS.
• Coordinate data traffic of policy information within the external vendors, Regional Group Offices representatives, analysts, and underwriters
• Collaborate with other Manulife teams to complete set-up request
• Initiate billing, publications and ID printing and coordinates mailing instructions to courier
• Perform quality assurance to ensure set-up accuracy
• Activates policy profile for the use in claims, underwriting, sales and billing

Required Qualifications

• Knowledge in MS Office Applications...