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Business Support Analyst

📍 Puma Energy • mumbai, maharashtra, India • Posted June 05, 2026

Full-time Posted June 05, 2026
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Job Description

Main Purpose :

  • To provide sales support to external Aviation customers and internal sales teams viz to fuel invoicing and credit notes as well as internal non-product invoicing and credits.
  • Support the Business Support organization in countries where there are gaps including streamlining processes and troubleshooting operational day to day activities by analyzing root causes and implementing sustainable solutions.

    • KEY RESPONSIBILITIES:

    Direct Actions:

  • Fuel request Management for adhoc customers
  • Customer Contract Creation in System
  • Communicating and Sharing Price notifications to Customers
  • Processing of Aviation into plane and Bulk sales invoices
  • Processing of Credit and Debit Notes
  • Ensure only approved transactions are processed.
  • Customer Query Resolution
  • Ensure correct reason codes are applied for each credit note raised.
  • Daily Reconciliati...

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