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Business Support Assistant - Operational Reporting

📍 DSV • Parañaque, Metro Manila, Philippines • Posted June 04, 2026

Full-time Posted June 04, 2026
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Job Description

Time Type:

Full Time

Business Support Assistant is responsible for Control Tower Commercial related activities such as – providing freight rates for spot quotation, assist sales team in management of awarded shipments and generation / submission of reports directly to the customers. He / She must ensure the highest quality of service for control tower processes which includes compliance to KPI – Quality, Timeliness and Utilization / Productivity. He / She is expected to proactively communicate issues identified with the process and provide improvement suggestions. He/ she should support the team leader in meeting the KPIs and comply to directives.

Key Tasks & Deliverables

  • This position is established for managing account related activities for Corporate, Ocean & Air Freight to achieve agreed service levels that includes:
  • Rule based working along global standards.

  • Readiness of mind, concentrated/accurate/reliable mode of oper...

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