Business System Specialist

Responsibilities

Lead the analysis, documentation, and validation of business requirements ensuring all the decisions and requirements changes are properly captured Collaborate with business stakeholders and technology teams across the bank as well as external partners, to deliver the end-to-end solution Translate complex business needs into clear and concise functional requirements and user stories Facilitate workshops and working sessions with cross-functional teams to gather and analyze requirements Contribute to design and optimization of payment processes, ensuring compliance with industry standards and regulatory requirements Support the scrum master and project manager in planning, scoping, and impact analysis for initiatives Perform gap analysis, root cause assessments, and release readiness reviews for payment system enhancements or upgrades Act as a subject matter expert (SME) for payments-related projects and operational improvements Monitor post-implementation perf...