Job Description
Job Overview
Amazing chance to join a Software Development company that develops medical billing software and medical switches. They have a big in-house development team that loves to play with new technologies. They offer a fun, relaxed, and dynamic working environment.
Duties & Responsibilities
Essential Job Functions:
- Perform complex troubleshooting and development assistance for live systems
- Manage resolution of complex issues to include: escalation, system testing, strategy sessions, and distribution of knowledge throughout the company
- Act as the bridge between the support team and business role player
- Write sample code and technical articles on system resolutions
- Perform troubleshooting sessions with tech leads/team leads
- Diagnose code samples from systems for advanced testing purposes to identify issues and document them completely prior to internal escalation
- Act as p...
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