Home / Jobs / C004651 IT Service Desk Technician (NS) - WED 24 Jun RELAUNCH

C004651 IT Service Desk Technician (NS) - WED 24 Jun RELAUNCH

📍 EMW • Brussels, Brussels, Belgium • Posted June 12, 2026

Contract Posted June 12, 2026
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Job Description

Deadline Date: Wednesday 24 June 2026

Requirement: IT Service Desk Technician

Location: Brussels, BE

Full Time On-Site: Yes

Time On-Site: 100%

Total Scope of the request (hours): 266

Required Start Date: 3 August 2026

End Contract Date: 31 December 2026

Required Security Clearance: NATO SECRET

Duties & Role:

  • First Contact Resolution (1st line resolution)
  • Troubleshoot and resolve software and hardware issues in a broad range of IT products and services including (but not limited to): Laptops: VPN connectivity, Microsoft products, Business Applications; Mobile devices (smartphones & tables): work environment applications and configuration of devices through MDM; User Access Management
  • Lifecycle of Service Management tickets: Incident Management; Service Request Management; Change Management and Change Coordination
  • IT Asset Managem...

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