Call Center Agent | 6 Months/1 Year Experience

Call Center Agent | 6 Months/1 Year Experience

We are seeking for customer-focused and motivated Call Center Agents to join our growing team. As a Call Center Agent, you will handle customer inquiries, provide accurate information about our products and services, resolve concerns efficiently, and ensure every customer has a positive experience.

Key Responsibilities

• Manage incoming calls with professionalism and courtesy
• Assist customers by providing product and service information
• Address and resolve customer concerns promptly and accurately
• Handle account updates, service requests, and related transactions
• Maintain updated records and document customer interactions
• Follow company policies, scripts, and performance standards

Qualifications

• At least 6 months of call center experience
• Willing to work on-site
• High School o...