Home / Jobs / Call Center Agent

Call Center Agent

📍 Ticketmaster Hellas SA • Athens, Athens, Greece • Posted June 03, 2026

Part time Posted June 03, 2026
Apply Now

Job Description

THE JOB

The call centre agent answers incoming calls from customers to complete orders/selling tickets, answer inquiries and questions, handle complaints, troubleshoot problems and provide information. Satisfying the customers' needs and at the same time maintaining the good reputation of the company are the major call center agent’s responsibilities.

WHAT YOU WILL BE DOING

  • Managing large amounts of inbound calls in a timely manner
  • Following call center “scripts” when handling different topics
  • Handling customer inquiries both by telephone and email
  • Researching required information using available resources (websites, manuals etc)
  • Managing and resolving customer complaints
  • Providing customers with information
  • Entering new customer data into system
  • Updating existing customer data in order to maintain call centre database
  • Processing orders
  • Identifying and promoting priority ...

    • Apply for This Position

    Ready to take the next step? Click the button below to submit your application.

    Submit Application