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Call Center Agent

📍 Villeroy & Boch • Cairo, Cairo Governorate, Egypt • Posted June 15, 2026

Full time Posted June 15, 2026
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Job Description

Shape & Create - And make it happen!

The Villeroy & Boch Group with its Ideal Standard brand is one of the world's leading manufacturers in the ceramics and lifestyle sector. With our innovative and stylish products from the Dining & Lifestyle and Bath & Wellness segments, we have been creating moments and rooms to feel good in since 1748. Our success is based on the passion, design expertise and innovative strength of our more than 13,000 employees in 42 countries.

Want to become part of us? #shapeandcreate

  • Managing inbound calls in a timely manner.
  • Maintaining and improving quality results by adhering to standards and guidelines.
  • Updating customers account data, as required.
  • Providing courteous and professional support to customers via different channels.
  • Assisting in resolving customers inquires/complaints.
  • Troubleshooting problems and providing accurate information.
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