Job Description

 Job :  Provide quality customer service by phone, handle customer requests and offer appropriate answers/solutions to their needs in terms of advice and product offers.

Your tasks will be as follows:

 Handle customer requests,

 Advise and inform clients/prospects on current offers,

 Promote and sell the bank's products and services by phone,

 Update and enrich customer data,

 Initiate customer complaints,

 Ensure compliance with quality standards and banking procedures.

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Call Center Agent | Casablanca (Morocco)

Job Description

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