Call Center Agent - Patient Care Navigator - Cebu

Call Center Agent - Patient Care Navigator - Cebu

Job Openings Call Center Agent - Patient Care Navigator - Cebu

About the job Call Center Agent - Patient Care Navigator - Cebu

TASQ is seeking an English-speaking Patient Care Navigator to work on-site in Cebu City. The pre-screening interview will be conducted over the phone, so please ensure your line is available.

Start Date: May 5, 2025

Work Setup: On-site

Requirements:

• College-level education or Associate Degree
• At least 1 year of experience in a BPO environment for inbound/outbound calls

Responsibilities:

• Answer inbound calls from injured workers and/or supervisors, greet callers positively and professionally to provide exceptional customer service, and promptly transfer calls requiring triage to the correct queue.
• Adhere to standard operating procedures, protocols, algorithms, a...