Call Center Associates — Service platform app

Call Center Associates — Service platform app

Earn up to PHP 17,000/month for this position
G/F Building 3, Matina IT Park, McArthur Highway, Davao, PH

QUALIFICATIONS

• Bachelor’s degree or equivalent work experience
• At least a 2-year work experience in customer service, working with US customers
• Outstanding written and verbal English communication skills
• Flexible and willing to work in a fast-paced team-oriented environment
• Highly organized with enviable time management skills
• Open-minded and prepared to take on new challenges and learn new skills
• Upbeat, positive, kind, and empathetic personality preferred

RESPONSIBILITIES

• Develop and maintain a deep understanding of the client’s products, services, and website
• Efficiently and accurately resolve customer inquiries over the phone and email, delivering a memorable customer experience
• Collabora...