Call Center Representative

Responsibilities

• Provide exceptional customer service via phone in a fast-paced environment.
• Handle inquiries, complaints, and support requests with professionalism.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to resolve customer issues effectively.
• Adhere to company policies and procedures to ensure a quality experience.

Qualifications and Requirements

• Educational Qualifications: High/Senior High School diploma required.
• Experience Level: Open to Fresh Graduates/Students.
• Skills and Competencies: Proficient in English; strong customer service; scheduling; familiarity with Salesforce; financially literate; call centre experience preferred; excellent interpersonal skills.
• Responsibilities and Duties: Handle customer inquiries, resolve issues, schedule appointments, and support sales efforts. ...