Call Center Representative

We are looking for Customer Service Representatives to be the first point of contact for clients and customers. You will assist with inquiries, provide solutions, and ensure a positive experience across multiple channels.

Responsibilities

• Handle customer inquiries via phone, chat, or email
• Provide clear and accurate information about services and processes
• Resolve concerns efficiently and professionally
• Log all interactions and updates in the system
• Escalate issues to supervisors when necessary
• Meet quality, productivity, and customer satisfaction metrics

Schedule & Training

• Paid training on company processes and customer service techniques

Requirements

• At least High School or Senior High School graduate
• Customer-focused, detail-oriented, and solution-driven
• Basic computer skills and ability to multitask
• Willing to...