Job Description
Job Title: Call Center Agent
Pay Rate: $21-$22.80/hr (W2)
Duration: Contract Role
Location: Pasadena, CA
Job Summary:
We are seeking a dedicated Call Center Agent to join our team in Pasadena. In this role, you will serve as the first point of contact for members and their dependents, providing accurate information and delivering an exceptional customer experience. You will assist with inquiries about healthcare benefits, eligibility, and enrollment while ensuring each interaction is handled with professionalism and care. This position is ideal for individuals who thrive in a fast-paced environment and are committed to delivering high-quality service.
Key Responsibilities:
- Handle inbound calls from members regarding healthcare benefits, including medical, dental, vision, and Medicare plans.
- Re...
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