Job Description

Job Opportunity: Case Handler - Customer Service

Location: Durham, DH1

Salary: £24, + Monthly Bonus after successful 6-month probation

Contract Type: Permanent

Hours: 37.5 per week, office hours

Are you ready to embark on a fulfilling career in the medical and health industry? Our client is looking for dynamic and motivated Case Handlers to join their team in Durham! This is your chance to make a meaningful impact while enjoying a supportive work environment.

What You'll Do:

As a Case Handler, you will manage a portfolio of cases from start to finish while ensuring exceptional service delivery. Your key responsibilities include:

Processing instructions accurately from the instructing party.

Conducting client triages and coordinating with medical professionals.

Managing communications with clients, trea...

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