Casual Matchday Team Leaders and Supervisors

The Role

Working in STōK Cae Ras on match days and events, you will be responsible for the hospitality suites, bars and kiosks; ensuring that all our customers have an enjoyable and memorable experience!

Main Responsibilities

• Leading and motivating the relevant team (see below), ensuring high levels of customer service
• Maintaining a clean and organised work environment
• Managing stock
• Effectively dealing with customer feedback

Matchday Receptionist / Front of House

• A warm and welcoming presence on a matchday (or other events) when people arrive for their hospitality experience

Bar staff

• Preparing the bar areas for service; serving drinks and keeping the bar and front of house area clean and tidy.

Hospitality Staff

• Working in the Club Hospitality areas, serving food and beverage (including alcohol) items to our guests.
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