CCS Cloud Project Manager

Koud is looking for a CCS Cloud Project Manager to work with one of our clients.

CCS stands for Contact Center Services which delivers a telephony system and add-ons services to company contact centers around the globe.

Responsibilities

• Establish clear ownership of project tasks across specialist and management teams, ensuring availability of required tools, support and timely feedback to enable project success;
• Coordinate and facilitate end-to-end delivery of project objectives, including planning, scheduling, monitoring and execution of design, implementation, testing and rollout activities for Contact Center Services;
• Track project progress against scope, schedule and quality baselines, ensuring milestones, deadlines and budget targets are achieved;
• Identify, assess and resolve project issues and risks, proactively reporting status, risks and dependencies to management and stakeholders;
• Define and enforce project ...