Job Description
We are currently seeking an ambitious and young professional to join our team in the role of Contact Centre Sales and Service Representative for GSC Malaysia Contact Centre.
Background on the role
Our Contact Centre Sales and Service Representatives play a critical role in our organization, acting as the primary point of contact for our customers. As a Customer Service Representative, you will be responsible for delivering exceptional service by assisting customers with their questions, concerns, and requests coming in via calls and live chats. This includes resolving issues efficiently, providing accurate product information and ensuring a positive overall experience. Your ability to listen and understand customer needs will be key in ensuring customer satisfaction and supporting revenue generation via Sales through Service.
Impact on the Business
Competent in handling a range of banking enquiries to successfully support a customer in their ba...
Apply for This Position
Ready to take the next step? Click the button below to submit your application.
Submit Application