Job Description
SupportFinity™ is looking for a Head of Customer Success & Happiness to establish the Customer Service & Operations function for a new digital telco brand in the UAE. You will be responsible for ensuring exceptional customer experiences and operational proficiency, working closely with cross-functional teams.
The ideal candidate has over 15 years of experience in customer service and operations, especially in B2C environments, and a strong ability in CX strategy and team leadership.
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