Full-time Posted June 13, 2026
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Job Description

Job Description

Work Style: Hybrid – 2 days per week on-site

Required Skills & Experience

  • 4+ years of experience in DTMF IVR application development in CVP (Contact Center).
  • Cisco Call Studio / Cisco CVP
  • VXML Server
  • CVP Custom Elements (Java)
  • Call Studio GUI
  • Apache Tomcat
  • Knowledge of UCCE / ICM
    • Integration of CVP IVR Applications with UCCE Routing Scripts
    • DNIS
    • Queuing to Skillgroup
    • CTI Variables
    • Finesse Agent Desktop
  • Cyara

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