Job Description
- Supporting telephony/VOIP, physical infrastructure, and logical components for Chevron globally including Cisco Call Manager, Microsoft Teams, and the SIP call control protocol.
- Develops and implements solutions and processes to maintain reliability, effectiveness, and efficiency.
- Processes Voice Telecommunications work intake requests through programming Unified Communication systems such as Cisco Call Managers, MS Teams Admin, Cisco Unity, UCCX, Cisco CER, Calabrio One, Wallboards, and Splunk CDR.
- Evaluate and maintain Telephony systems and design. Reviewing hardware, software, and vulnerabilities that may impact reliability and compliance. Provide timely recommendations and remediation maintaining voice infrastructure reliability and compliance.
- Collaborates with Product Owners, Dev Team members, Architects, and BU IT Site Leads to assess Telecommunications needs related to voice and data networks.
- Collaborates with external vendors on Featu...
- Develops and implements solutions and processes to maintain reliability, effectiveness, and efficiency.
- Processes Voice Telecommunications work intake requests through programming Unified Communication systems such as Cisco Call Managers, MS Teams Admin, Cisco Unity, UCCX, Cisco CER, Calabrio One, Wallboards, and Splunk CDR.
- Evaluate and maintain Telephony systems and design. Reviewing hardware, software, and vulnerabilities that may impact reliability and compliance. Provide timely recommendations and remediation maintaining voice infrastructure reliability and compliance.
- Collaborates with Product Owners, Dev Team members, Architects, and BU IT Site Leads to assess Telecommunications needs related to voice and data networks.
- Collaborates with external vendors on Featu...
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