Job Description
Job Descriptions
- Demonstrate technical proficiency in resolving recovery of claims and ensure that the recovery target is met
- Contact and engage with our policyholders on daily basis to gather information and assist them in claim submission to third party
- Use sound communication skills to successfully persuade and convince policyholders to proceed with the claim recovery process
- Demonstrate and ensure standard operating procedures are met when handling outbound and inbound calls with policyholders and financial representatives
- Ensuring proper tracking and documentation of calls activities and outcomes
- Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
- Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
- Highlights ...
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