Job Description
Role Overview
Fulfilment Specialist: At Laka, we're transforming bike insurance by building a collective where cyclists support each other. Now, we’re looking for a Fulfillment Specialist to join our team and help manage bicycle replacements across the UK & EU. This isn’t just a behind-the-scenes role—you’ll be at the heart of our operations, working directly with bike shops, distributors, and suppliers to ensure our members get their replacement bicycles or parts quickly and smoothly after a claim. Your ability to build strong relationships in the cycling industry will be key to making this happen.
Responsibilities
- Sourcing & Procurement – Contacting bike shops, suppliers, and distributors to arrange replacement bikes or parts for customers
- Industry Relationship Management – Building and maintaining strong partnerships with bike retailers and distributors across Germany, the Netherlands, France, and the UK
- Claim Fulfillment Coordin...
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