Claims Operations, Quality Control & Governance Manager

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Claims Operations, Quality Control and Governance Manager to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

Responsibilities

• Review business processes and company policies to help improve workflow.
• Work with managers to review workflows and departmental tasks based on company needs.
• Collaborate with Claims teams to help find ways to create efficient processes that will generate value for our services.
• Deliver a monthly management report on projects, analyzing deadlines, financial gains, and quality.
• Create methodologies for calculating project savings.
• Oversee the claims process from initiation to resolution, ensuring timely and accurate claim handling.
• Develop and implement claims management strategies to improve efficiency and ef...