Job Description

Position:
As a FENDI Ambassador the Client Advisor is expected to provide an extraordinary and luxurious experience to the clients, through the promotion of FENDI history, craftmanship, quality of materials and creativity.
Job responsibilities:
Sales Performance 
Lead individual sales and achieve performance target and KPI

Engage in upselling, cross selling and multiple selling for all product categories
Client Management
Strengthen customer relations, and nurture loyal FENDI customer base also implementing appropriate CRM tools

Manage customer service quality, to meet customer expectations by offering professional and individual human touch with the client
Store Operations 
Be able to correctly operate the retail management system for stock transfers, payments, stock inquires and customer database input
Store Management 
Suppor...
            

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Client Advisor Dusseldorf

Job Description

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