Job Description

Position:
PRIMARY OBJECTIVE

As a FENDI Ambassador you are expected to provide an extraordinary and luxurious experience to the clients, through the promotion of FENDI history, craftmanship, quality of materials and creativity.
Job responsibilities:
JOB DUTIES & RESPONSIBILITIES

Sales Performance
Engage in upselling, cross selling and multiple selling for all product categories

Monitor individual sales and achieve performance target and KPI

Provide customer feedback on products, especially newly launched products
Client Management
Strengthen customer relations, and nurture loyal FENDI customer base also implementing appropriate CRM tools

Manage customer service quality, to meet customer expectations by offering professional and individual human touch with the customer
Store Operations
Be able to correctly o...
            

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Client Advisor

Job Description

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