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Client Delivery Associate

📍 BMO • Saint John, New Brunswick, Canada • Posted June 05, 2026

Full time Posted June 05, 2026
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Job Description

Application Deadline:

05/14/2026

Address:

2 King Street

Job Family Group:

Commercial Sales & Service

Provides daily operational service support and ensures the delivery of exceptional client experiences. Resolves client problems in a prompt and effective manner, while ensuring that enhancement opportunities are identified and addressed or referred during client service interactions.

  • Handles transactional requests, escalations and investigation of all types of service needs for clients.
  • Engages with clients to ensure immediate needs are met and assesses the effectiveness of issue resolutions.
  • Publishes regular and ad-hoc reports and dashboard
  • Demonstrates knowledge of products and services, directing clients to the most relevant resources to address their needs.
  • Contributes to the development of new products or services based on insights gathered from client interactions and market analysis.
  • Engages with clients to underst...

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