Client Engagement Representative - Full Time

Take charge of client interactions as a Client Engagement Representative at CIBC in Toronto. This full-time role focuses on meaningful engagement and assisting clients with their financial needs.
As part of the Personal and Business Banking Team, you will play a crucial role in providing exceptional client service at the Toronto Banking Centre. By understanding client needs and promoting relevant banking products, you help craft better financial journeys and connect clients with the right professionals.
Key Responsibilities:
• Act as the first point of contact for clients
• Assist clients in managing their bank accounts
• Recommend suitable financial products and services
• Guide clients in utilizing mobile banking tools
• Solve client inquiries through active engagement
Requirements:
• Background in branch banking and customer experience
• Proven communication and problem-solving ability
• Comfort with technology and digital tools
• Passion for clie...