Job Description
Join a family-owned commercial cleaning organization as an Account Manager in Edmonton, Alberta. This role emphasizes client engagement, proactive problem solving, and service excellence.
As an Account Manager, you will be the primary contact for clients post-contract. Your day-to-day tasks will include visiting sites, ensuring service meets expectations, and resolving issues quickly. This position requires strong communication and organizational skills to build long-term relationships with property managers and decision-makers.
Key Responsibilities:
• Visit client sites to conduct quality inspections
• Proactively manage accounts and resolve service issues
• Coordinate crew changes and facilitate service adjustments
• Capture photos for service requests and follow up on resolutions
• Support financial processes and address billing inquiries
Requirements:
• 3+ years in Account Management or client-facing roles
• Strong problem-solving skills with on-site a...
As an Account Manager, you will be the primary contact for clients post-contract. Your day-to-day tasks will include visiting sites, ensuring service meets expectations, and resolving issues quickly. This position requires strong communication and organizational skills to build long-term relationships with property managers and decision-makers.
Key Responsibilities:
• Visit client sites to conduct quality inspections
• Proactively manage accounts and resolve service issues
• Coordinate crew changes and facilitate service adjustments
• Capture photos for service requests and follow up on resolutions
• Support financial processes and address billing inquiries
Requirements:
• 3+ years in Account Management or client-facing roles
• Strong problem-solving skills with on-site a...
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