Client Liaison Officer

We are looking for a proactive, solutions-oriented Client Liaison Officer to join our team in Johannesburg. This office-based role combines elements of customer liaison, and logistics coordination. You will be the go-to contact for customer delivery queries, route planning insights, ensuring a seamless experience across the supply chain.

Summary of key job outputs / Key performance areas (KPA’s):

KPA’s:

FREQUENCY / MEASUREMENT

• Route adherence management. Daily
• Liaison to stores. Daily
• Handling delivery queries. Daily
• Providing assistance to drivers. Daily
• Vehicle event acknowledgement and reporting. Daily /Weekly / Monthly
• Vehicle abuse management. Daily
• Liaise with the planning team in order to identify and improve planning. Daily

Experience we’re looking for:

The focus of this job is on achieving results that will create tangible value for the...