Job Description

Client Management Specialist
General Description

To solidify business relationships and develop professional rapport with the existing major customers. Act as a main interface between customers and internal cross functional team to optimize the best business practice. To work closely with Team Lead or Business Manager to give periodic review and evaluation of present accounts.

Job Responsibilities
Responsible for day-to-day coordination of all aspects of Client’s business requirement ensuring consistent and good service level are delivered to clients.

Provide customer service support by corresponding to attend client’s enquiries and requirement on order information/status, quotation, shipping, etc with emphasis on accuracy and timeliness.

Advising client on delivery schedule and inventory availability.

Follow up closely to ensure resolution of all problems and issues from Clients.
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