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Client Manager (On-site, AUSTRALIA or NEW ZEALAND)

📍 First Advantage • Australia, New South Wales, Australia • Posted June 18, 2026

Full-time Posted June 18, 2026
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Job Description

Location: Australia 

Are you passionate about building strong client relationships and delivering exceptional service?
Join our team as a Client Manager and become the trusted partner for our clients, ensuring their needs are met and their experience exceeds expectations.

What You’ll Do

  • Be the Client Advocate: Serve as the primary point of contact for clients, managing service delivery and resolving escalations promptly.
  • Drive Client Success: Educate clients on our services and how we add value to their business.
  • Manage Performance: Facilitate regular client meetings, provide performance reports, and ensure contractual obligations are met.
  • Optimize Processes: Streamline operations, resolve service issues, and support clients with product training.
  • Collaborate: Work closely with Account Managers and internal teams to deliver strategic solutions.
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